A funeral is a ceremony held to reflect on a life that was lived. It serves as an opportunity for those grieving to join together in peace, love, and respect. It permits facing the reality of loss openly and helps the bereaved take the first step toward emotional adjustment.
What should I do when a death occurs?
Contact us immediately at 403-381-7777 (toll-free 1-888-381-7778). Our staff are available 24 hours a day, seven days a week, including holidays. Our answering service will connect you with a funeral director right away, ensuring your loved one is safely in our care as soon as possible.
What if a death occurs away from home?
No matter where the death occurs, we can coordinate the secure return of your loved one. Contact us immediately and we will assume responsibility for all arrangements.
How much does a funeral cost?
Costs vary depending on the type of service, similar to any large event. We provide transparent, itemized pricing and will work with you to find options that fit your budget. Provincial programs like Alberta Human Services may also help with eligible expenses.
Is embalming required?
No, embalming is not mandatory by law. However, it may be encouraged depending on timing, health considerations, or if the body is being transported. Embalming is not required for either burial or cremation.
Can I have a visitation and service with cremation?
Absolutely. Cremation does not prevent you from having a full visitation and funeral service. It is simply an alternative to casket burial for final disposition — the service itself can be exactly the same.
Is it possible to witness the cremation?
Yes. Our crematorium allows family members to be present when the body is placed into the chamber, and you are welcome to remain as long as you wish. Some religious traditions include this as part of the funeral ritual.
Can I pre-plan my funeral?
Absolutely. Pre-planning lets you make your wishes known, lock in today's prices, and relieve your family of difficult decisions during an emotional time. We offer a free, no-obligation consultation.
Can I transfer pre-arrangements from another funeral home?
Yes. Transferring is straightforward — we handle all the coordination and paperwork to ensure a smooth transition.
Why should we consider a public viewing?
Viewing is part of many cultural traditions, and grief specialists believe it helps recognize the reality of loss and supports the healing process. It is also recommended for children, as long as it is their own desire.
Can I personalize my service?
Yes — we encourage it. From music and readings to unique personal touches, our directors will work with you to tailor every detail to your wishes.
What does a funeral director do?
Funeral directors are both administrators and caregivers. They coordinate every aspect of the service — from paperwork and permits to arranging flowers, clergy, and notices — while also supporting grieving families with compassion and guidance.
What if I cannot afford a funeral?
Alberta Human Services (AHS) and Assured Income for the Severely Handicapped (AISH) are provincial programs that may help cover some funeral expenses. Eligibility is based on the financial status of the deceased and the responsible next-of-kin. Our team can help you explore your options.
What to Do When a Death Occurs
1
Call Us
Contact Cornerstone at 403-381-7777 (toll-free 1-888-381-7778) at any time — day or night, weekends and holidays included. Our answering service will connect you with a funeral director immediately.
2
Gather Important Documents
Locate the will, insurance policies, birth certificate, pre-arrangement documents, and any information about the deceased's wishes.
3
Notify Family and Friends
Reach out to close family members and friends. We can help coordinate broader notifications through obituary notices and online postings.
4
Meet With Us
Schedule an arrangement meeting at our facility. Bring along documents, photos, and any ideas for personalizing the service.
5
Plan the Service
Our directors will walk you through every option — from the type of service and venue to music, readings, flowers, and memorial keepsakes — ensuring a meaningful tribute.